Hilton Garden Inn-Springfield, MA

3.0 star property
Travelers can unwind by the fireplace, enjoy the spa tub for relaxation, or head out to explore nearby attractions like Six Flags New England

Choose dates to view prices

Located near MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield offers a welcoming atmosphere with a lobby fireplace. Guests enjoy the indoor pool, spa tub, and free WiFi. The property provides dry cleaning services, and visitors appreciate the supportive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is SAR 489
SAR 555 total
includes taxes & fees
29 May - 30 May

About this property

Hilton Garden Inn-Springfield, MA

  • Hotel near Naismith Memorial Basketball Hall of Fame
  • Located close to MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield, MA provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, a ballroom, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 143 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Shower/tub combinations, free toiletries, and hair dryers
    • Refrigerators, microwaves, and premium channels

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 12 2026 to May 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn-Springfield, MA have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 12 2026 to May 1 2026 (completion date subject to change).

How much does it cost to stay at Hilton Garden Inn-Springfield, MA?

As of 23 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn-Springfield, MA on 29 Jumada I 2026 start from SAR 489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn-Springfield, MA pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn-Springfield, MA?

Check-out is at noon.

Where is Hilton Garden Inn-Springfield, MA located?

Located in South End, this hotel is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 1 mi (2 km). Springfield Union Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast IMO was not worth $16.95. Plenty of parking NBA HOF across the parking lot, and an UNO Restaurant attached so you dont have to go out, but just over the bridge and just up the road a piece is DONUT DIP a Must stop
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay,free parking ,fast check-in and great rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the front desk friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michael jon wilson

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great hot tub, responsive, friendly staff, easy parking, solid value.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, nice lobby, friendly and helpful people at the front desk. Easy to use wifi and tip via the QR code.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant last minute stay. Quick and easy check-in and the whole facility was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
The room was spotless and clean. The beds were very comfortable as well. The room was too hot and couldn’t be adjusted and the water in the shower was not hot enough.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here when in town ! This hotel has an excellent staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Nice place good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, rooms and pool area clean, and a great coffee station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. The rooms are very comfortable, clean and spacious. Great for good night resting.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities
Everything was wonderful from the friendly staff to the extremely comfortable and clean room. The reason we chose the hotel was due to location and the pool. The pool and amenities did not disappoint.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Microwave in the room if you just want a light dinner.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, friendly staff!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pet friendly atmosphere
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Hall of fame, restaurants, and access to area colleges
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jaime

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! The morning staff especially went above and beyond.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hilton Garden brand. I stay there whenever I can when I travel. It's clean, friendly reliable service, pet friendly, and quiet. The restaurant is good and FREE, ABUNDANT, & GOOD coffee lobby set up. Always good, always reliable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it is close to the Big E and casino. Love how you have a fridge you can buy drinks & food
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean excellent customer service 2 yr staying
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eileena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great. Breakfast was good, could have had more options but overall good
Stayed 1 night in Aug 2025