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"Great Stay with great staff"

"The room smelled like mold and cigarettes, and there was dust on the nightstands, which made it feel unclean. I did like the large shower area. I called to request a late checkout and was told it was fine. However, when I returned after breakfast, housekeeping had already stripped the room and removed towels. The front desk said they assumed I had checked out and did nothing to fix it—only apologized—leaving me without basic amenities for my remaining two hours."

"Hotel itself was nice. Clean and cozy. Problem arose when people could not control their children running back and forth through the parking lot at 9pm each night. One night they were running between building screaming he's got a gun. Also woke up to our room reeking of marajauna from one of our lovely neighbors. "

"This hotel was nice 20 years ago, but it is really showing it's age. The AC did not work in the room I was given. I let the front desk person know, but it was not dealt with and I was not offered a different room. The hotel is pretty clean, but it is starting to fall apart in places. I could have overlooked some of this, but I was informed on checkout of the $50 fee to park there, which is ridiculous. I could see paying that at the Four Seasons, but this is definitely not the Four Seasons."

"Staff was friendly and helpful when checking in. Room was clean and very quiet all night. Bed was extremely comfy. We were able to park right out near the front entrance. Breakfast in the morning was great. Lots of choices both hot and cold. Highly recommend. "

"The room was clean and pleasant. The only thing I noticed was the door jamb was a little worn and wiggled quite a bit even though the door was closed. I used the deadbolt and "

"One of my favorite hotels that I’ve ever been in "

"Asked for clean towels and the front desk attendant was super weird about it. Asked for us to bring the dirty towels down first because they don’t have many towels in the hotel so they need to have them on rotation.. like I just needed clean towels to take a shower. Also the shower never got super hot. It was luke warm. Breakfast was very basic.. "

"It was a great stay although the showers barely had hot water. "

"Dinner was great, as was breakfast. Everythinh about this hotel was top notch."

"Easy parking, clean room, had everything needed. "

"The staff was so pleasant! The lodge itself was quaint and so pleasing! Most comfortable bed I've slept in, while staying away from home. Complimentary breakfast was well rounded. Overall so pleased with our stay, and will definitely recommend."

"All good"

"I travel a lot and this was by far one of the best stays I’ve had. "

"This is our new go-to anytime we are staying or travelling through Springfield. Very clean rooms and comfortable beds. Easy to find with ample parking. Great breakfast before heading out on a long drive."

"Clean, quiet and nice"

"Breakfast was good. Evening staff was the friendliest but the morning staff was."