Find all hotels by Independent in Sparkill, NY

"Clean facility, very cute, good location. Super friendly employees. Only complaint is that our shower did not have good drainage. And the room could use an actual mini fridge as well. "

"Very clean and friendly staff "

"Dino was great! So was the female cashier thats always working the 2nd register long ponytail I forgot her name. Great service across the board. Elevator staff was always helpful nice and friendly."

"Maria was exception. She listened to my concerns and assured me that my room would be set when I got back. I heard her explain it to the manager. My room was not ready when I arrived at 6:30 and she told the manager that I would just drop my bags and come back later. When I came back the manager was rude sucking her teeth responding to another guest rudely. She nastily informed me that at 10pm my room was still not available. I was quite surprised since I was promised that it would be. The manager explained that she was going to put us in a queen bedroom (which we reserved a king). At 10pm I was not going to argue since we just wanted to get some sleep after a long day. She repeated many times that it is considered an upgrade. I just wanted what we reserved nothing more. I saw Maria again at check out and she apologized for the management and assured me that this is not the norm. Everyone else we came in contact with with the exception of the manager at the desk was very nice and professional."

"Enjoyed our stay! Staff was great but housekeeping staff were EXCELLENT super friendly and caring made us feel comfortable and well taken care of. Rooms were clean and organized."

"I enjoyed thr fresh buffet breakfast"

"Excellent service, clean room, great customer service."

"Nice staff"

"Ok stay. Beds comfortable. Room could have been updated and cleaner. We were’t in the hotel except to sleep. Great location. "