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"The front desk person took 20 minutes to get logged into the computer to check me in. She did not charge the pet fee at check in, but ran it later that evening. I assumed the fee was going to be waived due to the inconvenience of waiting 20 to be checked in. "

"Nice breakfast "

"everything was great"

"The room was clean and the staff were friendly and accommodating."

"2nd stay in a week. Rooms are very clean and arriving late was pleasantly quiet night sleep! Awesome front desk staff!"

"I love that Shell Island has all beachfront views, and all are gorgeous!!! The staff are all friendly and helpful. I love that they have a restaurant right in the hotel. This was a great stay. I will come back again and again!!! "

"Very clean and updated! Liked having Starbucks in the lobby too."

"Very clean and comfortable. "

"The staff throughout the hotel and throughout our one-day stay were all wonderful. I wrote about the wonderful ladies who helped me with my checkin to ensure my stay during my special day was perfect. Other staff continued the exceptional courtesy, wishing me well as we interacted for various reasons. Additionally, the bathtub had a rough bottom that protected me from slipping. While I suspect this is meaningless to most, I slipped in a hotel tub when I was 3 months pregnant (the baby and me were fine) and 30 years later continue worrying about slipping again."