Find hotels in Southeast Jacksonville, FL from SAR 189

"Very good "

"If I could leave zero stars, I would. My wife and I stayed here for four nights. On the first night, we found blood on our wall. We went to the front desk who offered to clean it, but we said that we would do it ourselves. On the second night, we found ants by the microwave and coffee machine, just a bunch of little baby ants, crawling all on the walls. At this point, we asked to switch rooms. They switched our room for the third night and that next morning my wife found a baby roach in the bathroom. At this point we were too fed up with everything to complain AGAIN. I have stayed at other Holiday Inn Express’ that were very nice and clean so I was very surprised at this. We did speak to the manager who gave us some IHG points for our troubles which we appreciate but overall our experience was not what we hoped for. The area/location is very nice though with lots of restaurants nearby, that was the best part of this stay."

"So clean and wonderful especially the price we paid!"

"room was clean and staff was friendly "

"Didn’t eat breakfast. Restaurant needs a few more healthly options. "

"Breakfast was great."

"Staff was not welcoming at all and hotel had a bad smell in the hallways. Room was clean but very updated and not just the room the hotel needs a makeover "

"Room was clean and staff was great! Breakfast was really nice and plenty of food! "

"Provided breakfast and parking was easy and not located far from downtown."