"Room was clean staff so helpful "

"Beautifully decorated room with a very comfortable bed. All members of staff were friendly and helpful. A lovely place and an amazing outdoor spa."

"Excellent in every way "

"All good."

"Amazing hotel in all regards. Really enjoyed our stay. Lovely area, nice walks nearby, great hotel rooms and restaurants. Clean, very nicely furnished. Superb service from staff. Great food in the Hancock Kitchen (less formal of the 2 restaurants) - didn’t eat at the more formal one. One of the best hotels I’ve stayed at for many many years. Encourage anyone to visit."

"Excellent customer service and exceptional dining menu"

"All of the above"

"Although I’ve marked everything as excellent, I have to point out that the signature plus townhouse double room is accessed by a steep set of stairs into what was the basement. However it is a very nice room and the bathroom, again accessed by more stairs down (5), is also lovely. If this was pointed out on the Expedia website, I missed it. If it wasn’t pointed out, it should be highlighted, particularly for those with mobility issues. Other than this, the hotel, rooms, food was really very...