Find all hotels by Independent in Soufriere

"The staff was very nice and helpful. My room did have issues with no hot water. The hotel has a nice view of the water and there is a restaurant next door. "

"The room was clean and the was courteous and helpful."

"Service is a bit slow - I suppose that is Island style .. "

"The grounds are stunningly beautiful. Almost worth 10/10 in itself but a couple of things are below par. The pool area is neglected and needs some investment, eg new lounger cushions that can withstand the rain. The food is hit and miss. Breakfast generally very good but a bit chaotic. It really lacks attention to detail by some experienced food and beverage eyes! Although they reply to all ratings it seems to me no actions have been taken regarding some complaints. Eg I still got plastic straws!"

"This is more a review of the host as the Binks apartment location had some issue according to the host and so I stayed at an alternate location provided by the host. Upon arrival to Roseau and having access to Wifi I was made aware of alternate arrangements. The host picked me up and took me to the other location in Warner which was quite far from the main areas. However it was a large house with a garden and beautiful view so was an upgrade. I decided to explore around there for a day and then the host was able to provide an different alternate apartment in the city instead, once he understood my need for acess to buses as i was walking and had no car. Which worked out well for getting around. The whole experience worked to my favour as I was able to experience more of the island this way. But it was a bit more complicated than expected however the host was very accommodating."

"Even though they advertise as a ''RESTAURANT'' DO NOT BELIEVE IT!! The ''restaurant'' had only one thing on the menu for dinner. No lunch. Do not order a hamburger even though you are hungry,,you have to search for the meat. Staff is very friendly, but did not inform us of a few things we needed upon taking a tour (like take a towel so you can actually go in the hot/mud springs) "

"The rooms are beautiful! We loved the patio and the view. Gorgeous. The food on the first night was almost inedible: we sent back the mahi mahi (I think that's what it was) because it was so rock hard/overcooked that it wouldn't chew down. We then ordered the pizza: the dough was so soft and uncooked that we just ate the toppings. We then started simply eating away from the place. On our final night, though, they were doing a barbecue and it was absolutely fantastic. We wonder if we just had a bad dining night. The other thing that happened was that my 82-year-old mother and myself were walking down from our cabin and one of the hotel staff, driving a golf cart, actually honked at us to get out of his way as he sped past us. My poor mother jumped into the drainage ditch, and nearly lost her balance. When we brought it up to management, they knew exactly who it was, which kind of bothered me because they knew he was a risk already. They offered us nothing, no drink, no note from the manager, nothing. In the end, we did love our stay. "

"Solid"

"Amazing location with beautiful views. The staff took great care of us throughout our visit. Thank you. "