"stayed 2 nights. Room service never came and cleaned room room after 1st day. The front staff gave no explanation.....just gave me some more towels to use. The bed was so horribly soft, could hardly get to sleep. The shower design is HORRIBLE. Had the flat / step in design....and with the shower curtain that doesn't come all the way down....a lot of water just came out onto bathroom floor. The faucet is about 6" from the bottom !!?? makes no sense !!?? The marble/stone vanity in...

"We arrived and it was shut down. No notice or warning. I have sent in a refund request in but have not heard a word since. Expedia has failed me. Booked it through expedia. Expedia should have notified me the place had shutdown. Drove 500 miles with no place to stay. Not a good feeling to be left in the cold. If this actually gets read, I hope in the future you update your clientele with important info as changes are made."