"Staff pleasant. No surprises. Solid Hotel with good location to get to many San Francisco areas."

"Unfortunately, the area around the hotel has a high volume of homeless. Felt uncomfortable leaving the hotel on foot."

"Room was clean and had a nice view of Downtown San Francisco. The staff was prompt and professional. "

"The staff was very kind and helpful. When I asked to move rooms, they accommodated me right away. The hotel itself is in a safe area. The lobby is big and spacious. And the pool area is very nice. There are lots of shops and restaurants close by. They do charge a fee for parking, "