"All levels of the hotel team were exceptional! Friendly and always willing to go above and beyond. The room was spacious, clean and the bed was very comfortable. Breakfast and dinner were yummy and always delivered with a smile. We plan to return in the new year. No need to go anywhere else. Much thanks from Canada! "

"Lovely comfortable bed, staff really nice at the hotel "

"It was prefect "

"Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice "

"Room was clean. Efficient and professional service."

"Nice hotel, in a great location. Staff are friendly and helpful. Would recommend. "

"Close to Gatwick, comfortable room"

"Very clean and tidy. Staff friendly "