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"We didn't have enough towels in a room that was holding 6 people"

"When we checked in to our room, the beds were not made and there was trash everywhere. The hotel had a bed smell. Tub was dirty. Breakfast had barely anything, but it was advertised as full. Do not stay here."

"Nice rooms and location. Staff very nice they even let us check out at 12. Loved location too"

"Happy hour was great!"

"Very nice hotel with pleasant front desk staff!"

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"X"

"This hotel was fantastic and an absolutely stellar place to stay when you are heading to Dallas. It was clean, quiet, gorgeous rooms, great amenities and the breakfast was top notch. I seriously would have gone to a restauraunt and paid for what they served."

"We love this hotel. It is very clean and very well maintained. The staff is extremely friendly and the location is perfect while enjoying Grandscape in The Colony.."

"our room was clean, gym was closed “for cleaning” which was inconvenient but over all a wonderful stay!"

"no complaints"

"Clean room Staff Breakfast Parking"

"The issue we had was the bath water was cold and wouldn’t get hot at all the whole stay, we told the staff and it was nothing they could do.we had to shower and bath in cold water "

"Overall not bad. A TV show was filming here during our stay, and we had no idea until we arrived. The staff did great work accommodating around the filming. However, the room seemed older and a bit run down. It was a bit musty in our room. Overall, it was a good stay, though."

"Room was spacious and the staff was very friendly!"

"Bathroom in room could have been cleaner and more visually esthetic"

"The hotel and rooms were clean and nice. The staff is friendly and attentive. I did not give 5 stars because the bathroom needs to have brighter lighting. There is one 12" LED light above the sink that is very dim. I couldn't imagine someone trying to put on makeup because it was so dark. And the water pressure in the shower was too low. It needs to be adjusted."

"Rooms were nice and clean beds were very comfortable. Staff was very helpful left before the breakfast open and didn’t use the bar but as I say, everybody was helpful and everything was clean would stay here again."