"I spoke to the hotel on the phone, during the day I was going to check in, as I had not received the check in codes to enter the hotel. There is no one at reception after 5pm. They promised to send it to me. They only sent the link to pay for parking and NOT the entry codes. I tried to call during my 3 hour journey to Cardiff, but could not get hold of anyone. No ansver on the emergency line. I had informed them that I would arrive at 23:00 as they had requested, and I confirmed that they had...

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"Lovely property, clean, tidy and very spacious, everything you got a great stay."

"Amazing as always. You can't find a better place to stay in the area."

"All good. "

"We recently stayed here and overall had a pleasant visit,with a few areas that could benefit from some attention.On the positive side,the property is in a great location,especially being so close to Caerphilly Castle.The WiFi was reliable throughout our stay,and the heating worked very well,which made it nice and cosy.The space itself is cute and you can see there has been effort put into making it feel welcoming and comfortable.There are just a few maintenance and housekeeping points worth...

"Excellent location, very easy to access all attractions . Spacious apartment "

"Lovely property and an amazing host, thank you so much! They really went above and beyond for us and we are so grateful, need much more than 5 Stars!"

"The room was small but clean. You can hear others at night so dependent on how they are. Room needs airing out in arrival, as asthmatic."