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"Room was clean and quiet. Good location too. Since a lot of my friends in Utsunomiya, I will come back."

"Clean room, helpful staff at the front desk. "

"Property itself has has an amazing garden with access to river and some great mossed areas. Also situated on the gateway to the heritage areas. Huge room with intriguing heating, steam-punk stuff. Views from room of mountain ranges absolutely intriguing. Furniture bit worn but otherwise clean. Hotel building fascinating to explore. Staff very helpful and courteous."

"Staff were courteous and helpful. Service was efficient and thoughtful. Efficient check out system was a good idea. Having the spa was a great experience. Easy access to the station made our trip enjoyable. "

"The stay was great. Mae sure you get a really soft pillow because there was a long hard pillow in the bed. You were allowed to get another pillow. I recommend it. Otherwise this was a great hotel and close to train"

"Spacious room, very accommodating and friendly staff. "

"Good breast fast "

"Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious "

"Room was clean and the area was amazing. I will for sure be back to Nasu village! "