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"Efficent service and clean room."

"Hotel is connected to Nagano station, which makes it super easy for travel. The rooms are clean and well equipped. Mine had a great view. I also enjoyed the breakfast and service. Highly recommend! "

"Onsen is a major attraction. Staff is very cordial and professional. Breakfast has various western and Japanese dishes."

"Location: * Very very conveniently located beside Nagano train station as well as the bus terminal * The hotel itself is also linked via a walkway on the 2nd floor to the train station - making access even more convenient * Lawson and Family Mart just at the doorstep; many food options nearby Service: * Check-in and check-out were a breeze, thanks to the use of an automated system (first I’ve ever seen!) * Staff are also very friendly and very helpful, especially when I had questions about the area Rooms: * Clean and well maintained * Tend to be smaller/ more compact but still made for a nice stay. The beds and pillows were really confortable!"

"Attentive staff. Large rooms - traditional ryokan style "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "

"Onsen was nice"

"Very close the train station, "

"Clean room and friendly staff."