"The host changed the accommodation after it had been confirmed but did offer a new place to stay which was lovely! Communication was quite poor from the host and I had to contact Vrbo directly in order to get a response."

"apartment was not clean, items in the sink, discarded cigarettes and bird droppings all over the balcony, unclean items of glassware in the kitchen. The bathroom ceiling had collapsed, with water pouring in from above. I did raise this with maintenance and they did repair it, however before that there was no debris so they had clearly cleaned up the plaster mess and then left the hole and leak unrepaired before I contacted them. The flat is really noisy, with a nightclub enveloping the rear (and...

"It was a nice property and comfortable for us. The owner was quite helpful and provided the amenities when we asked. He was also kind enough to drop us at Glasgow central."

"This apartment is really only okay. It’s clean and spacious and has what you need but the pictures are a little misleading. Everything in the apartment feels a little cheap and cold. There were no hand towels, only exactly as many towels as people, the doors to rooms have to be propped open, and the whole place has a bit of a student housing feel. On top of that, it’s excessively loud and the neighborhood is rough around the edges so really not the nicest if you’re visiting and wanting to...

"The host was very accommodating with regard to check-in and check-out times. He was very responsive. The location was clean and tidy and well maintained. Parking was easy. Full kitchen made the stay more convenient. Recommended."

"The washer/dryer did not work. I messaged the property twice, but they never responded. I had to find a laundering service, and I spend a lot of time and money to launder my clothes. Also, the property was filthy!! It's been 10 days, and the property still has not responded to my messages."

"Excellent location in Glasgow's West End. Close to Hyndland train station, along with retail and restaurants. The flat is well-maintained and clean, with a few exceptions, such as some furnishings that need to be updated. Has a few quirks of an older building, but the kitchen is well-appointed, and the in-unit washing machine is helpful. Communication was timely. "

"The room looks nice, and I think the location is good. However, the maintenance could definitely be better. There’s no elevator, and the fan really needs a good cleaning. There were also no instructions on how to use the Google controller, which I think is also the thermostat. After about two hours of going back and forth by email, they finally told me to use the panel on the boiler to adjust the room temperature. As someone from Thailand, I’m not used to dealing with a giant boiler connected...