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"Always first rate attention from the staff with excellent food"

"Lovely Hotel, clean, friendly staff. Disappointed in the breakfast, looked at the menu online and was looking forward to some fresh eggs Benedict with salmon, instead it was a buffet breakfast with all the food under heat lights, so the eggs were like rubber, the bacon was very fatty, sausages dried out. Fruit juice sat in open jugs so was like room temperature and open to atmosphere. Would stay again but without the breakfast."

"It is old. Worn down. Directly across from the station. "

"Organised a surprise birthday party in the Abbott room-staff were excellent from start to finish. Good prices, food and service. Stayed two nights in a spacious room which was quiet at night considering the room overlooked Friar St. Had a wonderful weekend and will be back."

"Room needs updating but decent facilities and good basic food menu"

"Good well appointed Room 8, however Bathroom needs some TLC, Bath missing handle on wall side. Breakfast very good cooked to order. "

"Provided a voucher for the nearby food outlets Mway prices so £10 doesn't get you much but you can buy these for dinner/breakfast/lunch so saves you some money. Otherwise good for a overnight stay. Room clean, staff friendly parking monitored by Parking Eye so make sure you enter your car details."

"Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!! "

"Clean room staff very helpful,Bar is very nice serve and friendly in different room Breakfast is all there very nice. But when stayed in No 1 (McNeil) toilet you can get WiFi but you out of toilet you can’t have it! And when outside doorway about 8pm and early morning can’t see get a light on see where I am going!"