"I had to contact the hosts to get the key code and access arrangements, as up until mid afternoon the day before, I had not heard anything. Although the wifi code and password was included in the message with the key code, when we arrived at Coneygree I could not access my messages because there was no wifi. Suggest that the code and password be left at the accommodation. We had problems with the radiator in the bedroom not working, likewise the bathroom towel rail. Having lived in Worcester for...

"Great apartment in a decent location, but it was badly let down by basic attention to detail. The portable AC appeared to vent hot air back into the room instead of outside, leaving the space uncomfortably hot overnight. With no windows that could be opened and very poor lumpy pillows, it became one of the most uncomfortable nights away from home I can remember...and I travel alot."

"This place exceeded our expectations. The cottage is spacious and cosy at the same time. Beautifully decorated and very private. Everything in the cottage looks brand new, even though they have been in the business for a few years, but more importantly, the private garden was perfect for our dog (labrador)! The host, Sue, was lovely and very helpful. The area is lovely to explore and there is a farm just down the road where you can buy local produce. Definitely will come back again!"

"I booked this property for a 3 generation family celebration. We were warmly welcomed and shown round on arrival. The property was clean and warm and the beds were very comfortable. All bedrooms but the twin were en suite and there was a family bathroom upstairs with a bath. An early problem with a travel cot was sorted quickly and efficiently. Location was great with many family friendly attractions close by. The communal room - kitchen/ dining/ living room - was small for a large group who...