"The room is dirty, and smells isn’t good at all. Terrible"

"The property was under construction. This was not disclosed at time of booking. Lobby was closed and a small area for people to check in. Most of the rooms are outside access only creating a safety concern for a single woman traveling alone. Desk clerk related a story about thieves stealing beds from a room. Tried to chat with a "real person" at Expedia but only got a virtual agent. Chatted for 30 minutes explaining my issue and asking for resolutions. When I continued to say I wanted to talk...

"Clean rooms, comfortable beds and easy access to the airport! Would stay again!"