البحث عن فنادق في شيل كوف، في ولونجونج

"After driving three and a half hours to reach our accommodation, we were shocked to be told on arrival that our room had been cancelled. We received no phone call, email, or any form of communication beforehand. When we spoke to the hotel staff, they repeatedly blamed the third-party booking platform, saying that was the reason for the cancellation. This made no sense, as I have used this same platform for years to book holidays both overseas and throughout Australia without ever experiencing...

"Rooms very clean. Definitely stay again."

"The pool was heated. It had a small garden bed up alongside it, which was 'a nice touch'."

"Very disappointing experience with the reception staff. Unfortunately, the service I received from the reception team was not helpful or welcoming at all. I approached them expecting basic assistance and courtesy, but instead I felt like my concerns were not taken seriously and that they were unwilling to help. The reception team is the first point of contact for guests, so I believe good communication and customer service are extremely important. Sadly, this was not my experience. The attitude...

"Cabin was clean but bathroom needed some urgent maintenance."

"We rather drive back to Sydney than to sleep here. No aircon, shared bathroom, creepy hallways."

"Rooms are not too big but everything is there. If you are alone it's perfect; for two it might be tight but fine if you just want to sleep and go somewhere. The property is modern and the staff made everything run smoothly."

"Room very close to parking. Great surroundings. Nice and tidy room. Only regreat no hot water jug and hair dryer in the room."

"Clean room, very close to the beach, staff is very friendly. No WiFi. 😢"

"Great customer service across all divisions. I would ask for a room not on the pool side next time due to noise."

"Great location and central. Across from beach. Issues with moths they were everywhere and cockroach in our bathroom. Some of the light switches and power points didn’t work in our room. But the room looked to be recently renovated, service was great. Pool wasn’t really heated as indicated and didn’t like location of sauna inside woman’s bathroom nor that they were separate to men’s. Coukdnt have a sauna with my husband. Kids activity room was spacious and good activities. North bar menu could be...

"Vicky and the reception team were excellent, had a great time with family for my 30th."

"Cabin on quite water front, staff very helpful"

"I will never stay there again"

"Well kept and currently under some further renovation this property is a little out of town in lovely natural environs. Beautiful town - well worth a visit"

"I run a hotel in Sydney and to be honest I came away after 2 nights with some amazing ideas for my property. I couldnt fault the room the staff the whole experience was fault less. If asked to rate it out of 10 I give it 11"

"Great Weekend Stopover. Convenient to the Rainforest. Decent meals and Pub prices."

"Very neat and quite rooms"