Find all hotels by Independent in Shalbourne

"We enjoyed our one night stay however feel there are improvements that would enhance the experience. Breakfast was nice with a good selection and welcoming staff. The welcome wine was a generous touch at check in. The outdoor pool is great however would be improved with keeping the area tidy and organised when guests have left their towels and drinking glasses behind. I found it really unpleasant using the steam room when I noticed a plaster on the floor amongst many hairs, the next day the plaster was still on the floor and proved the steam room had not been cleaned, the sauna was also covered in hairs on the floor. Shame as the facilities were lovely but needed cleaning. I was surprised no slippers were available in the rooms with the robes. Also the water dispenser had not been replenished so on exiting the sauna there was no water available. It felt very low standards that the basics had not been seen to. Check in at 4pm also seems quite late. The room was nice enough for what we needed for a night however if staying longer there’s no wardrobe to unpack, just some coat hooks on the wall. The hotel is great for a night and if you’re lucky with good weather to enjoy the outdoor pool. Although we felt some areas needed improvement we did have a really good time and thought the young staff were very friendly and helpful. "

"Hair cuts for staff. Stronger air con."

"Breakfast ok. Ample parking. "

"Stayed one night, room only. This is a great option if staying in the area. Very pleasant reception area and helpful staff. Our room on first floor was very lcomfortable and large enough for a sofa and sitting area with TV. Spacious bathroom. The only criticism is that the fittings are a bit outdated but worked fine. The pool is nice although the jacuzzi was out of action. We didn’t use it but there is a large fitness area with all the usual equipment. Plenty of free parking out front. Excellent value with Hotels.com. "

"Man the receptionist. Most of the time your staff are somewhere else, even mid of the day, no one answers the phone!"

"Having free parking was the icing on the cake. Would definitely book again."

"Lovely weekend at Milton Hill the place is lovely and clean although a little worn. The staff were extremely helpful and the food first rate. The spa area was ok but really needed more chairs or lingers as there was nowhere to put your towels while in the pool or jacuzzi etc. it would have been nice to have something to sit on while not using the facilities as there was only 3 tables and six chairs. Apart from that it was great."

"We came all the way from San Diego and Steph that worked at the front desk made our experience at this hotel absolutely wonderful. We can’t wait to come back and stay here again! Thank you."

"C"