Search Chalets in Serrada

"Helpful staff "

"Everything was amazing ! It’s our 3d time at this hotel and we will be back soon again. We love this hotel and Riva del Garda."

"Very good very nice "

"The room was comfortable and super clean - robes are a nice touch. My daughter and I arrived late in the evening and the staff was delightful and accommodating. We woke to a stunning view of the mountains and harbor. The breakfast was fabulous. I hope to stay there again. "

"We stayed here for our fifth anniversary and got engaged. My partner is vegan and they were very accommodating about vegan breakfast options. The spa is lovely. The bed was very comfy and the room was great. "

"My only suggestion for this wonderful hotel is to create even an hour in the evening at the pool for adults only. I went to the pool to relax after a long trip. Children were screaming and diving into the pool from the edge, parents threw their children into the water playfully around me so I had water splashed in my face and so much water was splashed from the pool that my robe and slippers were wet when I exited the pool. It was anything but a relaxing experience. I understand families with children want to play, but even one hour in the evening of peaceful time would be so helpful."

"Matteo was excellent ! Very helpful and attentive to our needs. The dining room staff was also very pleasant. Loved our room with two balconies and a jacuzzi. The separate toilet room also had its own balcony! The one thing we did was move the desk’s location. It made the room bigger and more comfortable. Excellent hotel!"

"Staff were friendly and helpful. Room was clean, spacious and comfortable. Cannot fault anything really. Even when we struggled to find parking, the staff were kind enough to add the underground carpark to our key card!"

"This property is so beautiful, we really enjoy our stay here."