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"No issues. The hotel had no staff on site. Everything was handled online. We were sent a code to enter the hotel and retrieve the key to our room."

"Mi estancia en dp Cristal fue muy buena. Tiene una ubicación inmejorable justo a la salida rumbo a Portomarín pero en una zona con restaurantes, bares, etc. El hotel es extremadamente tranquilo y mi cuarto estaba impecable, parecía recién remodelado. Lo recomiendo al 100%. Si no califique al personal fue porque te mandan todo por adelantado y no tienes necesidad de contactar a nadie en la propiedad."

"Great spot for backpackers. Beautiful view and window. Unfortunately room smelled horribly like cigarettes (people sitting right outside your window smoking). Crowded"

"Great location, clean room."

"Great place. Updated bathrooms. Beds were comfortable. "

"Large apartment. Three single beds in bedroom were perfect for me and my sons. Kitchen is good, clean and has all the kitchenware you need. Apartment is right beside a big chain supermarket. Great place to use for the Camino de Santiago if you want a little private time."

"Very poor customer service"

"Friendly staff, great room and nice place for a stroll"

"The hotel is situated right above the town (kinda on the outskirts), which means that it's got free and ample parking, feels very in touch with the natural surroundings (even though it's next to the highway, which you'd never know because it's so quiet), and is spacious throughout. The highlight of the stay was the pool/sauna area! Highly recommend! There are two pools and a sauna, all of which are similar to the kinds you'll see at other Parador properties, and are wonderful. Use of the facilities is included in your hotel fee, which isn't always the case at Paradors, so I highly suggest taking advantage of it while you're there. Not many eateries around, however, so you'll likely have to go into town if you want a meal outside of the hotel. We did breakfast, which was a bit expensive for what you got (~20 euros per person), but convenient and fine. We stayed here for three days while we explored the area and took half day trips out to other spots, and it was a perfect hotel for that, too. Finally, the price of the room per night was more than affordable for what you got. I recommend staying here if you're in the area."