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"Please see concierge Giorgio when visiting. He is very helpful, attentive and knowledgeable. He went out of his way to make my stay easy and enjoyable. Thank you, Giorgio!"

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Everything was excellent "

"Great staff from check in through to breakfast. Room always well serviced."

"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Rooms and bathroom were vet clean and good size, great views of the lake from private balcony, and close to train . The staff were super friendly, helpful and accommodating. Best hotel from our trip through Italy in way to Switzerland and France,"

"We had a wonderful experience"

"Was happy with overall stay at the Hotel. "

"Breakfast was filled with lots of choices, from fresh fruits to croissants and fresh juices. Our room was very clean and very comfortable with lots of amenities that made for a very nice stay we had a balcony with the most amazing view. All the staff were cheerful and very professional. We ate many of our dinners at the Victoria Grill. The menu offered many choices and the food was of high quality. Service was also top notch. I would highly recommend this hotel for its central location on Lake Como."