"The staff and the look of the resort is top notch! The staff deserves 10 stars. We came for the springs and if you have not been to a pool fed from a sulfur spring, then you will be in shock like we were. We have been to many resorts with hot springs but not like this one. The pools and whole resort had a strong sulphur smell. It was even in our room which was far from the pool. There were flies everywhere, even while getting a massage, flies were buzzing and sometimes landing on me which cancelled out the relaxation of the massage. However, the resort is near the public and free falls/pools which enticed us to the area. For some reason, perhaps the flowing falls and cascading pools, there were not slime clumps floating around, no super strong sulphur smell there like at the resort. The pools should be cleaned of the floating debris more, overall, the top notch staff are amazing and the resort cannot help the way a natural sulphur spring smells or how it attracts flies."