"Desk staff is exceptional!"

"Wood floors creak above you. Road noise travels under the door. People make phone calls at 4am outside your door. I didn't sleep"

"WiFi didn’t work, water pressure non existent, ceilings clearly thin as rails because it sounded like our upstairs people were doing marathons all night just walking to the bathroom, rude front desk that ignored us for 15 minute to do “shift change” and not a single number for the place seems to be connected. Phone was dead in the room too. Fine for a bed for the night but I had to go in person to ask for late checkout and was eye rolled while the woman at the counter was on a personal call on...