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"We didn't get the room we reserved and paid for."

"Overall experience was good. The 3 members of Staff that we met during our stay were helpful and pleasant. We were able to leave our bags as we arrived early. Rooms were clean but the aircon was noisy. It was our first experience of a Motel 6 and would probably not have booked it but as the World Cup was happening, prices were very expensive at all the Hotels that we would of preferred. Hotel 6 was also higher than we would normally expect of this kind of hotel/motel but a very big bonus was...