"Nothing to like"

"Breakfast was great. Laurence is very helpful and polite all the time. However, Isaac from the front desk is the complete opposite as Isaac looks like he does not like his job. He gets irritated when things is getting busy, he looks irritated and starts to become rude with guests with the way he communicates and by being rude in answering questions. I think he should not be suited to be in the front desks dealing with guests. Thanks for taking action in retraining Isaac to improve his guest...

"Had a wonderful one-night stay. The room was clean, comfortable, and provided everything needed for a relaxing night. Breakfast was excellent with a good options, making for a great start to the day. Overall, a very pleasant experience and I would happily stay here again."