"When we entered the apartment it was so cold and took all night for the heat to warm up. It was not a pleasent first impression. The apartment was advertised to have a king sized bed and it was an extremely hard queen sized bed. The first plate and fork rhat I went to use were bith dirty. Part of the hose fell off of the shower and the shower was either burning hot or freezing cold. When I tried to contact the host about these problems I did not receive a reply. This was a very...

"Luxury is suɓjective but no. Studio suite was small with no lake view. Arrived to find black sharp grit dog hair and dried dog food on floor and some grit and dog hair on bottom of the bed. Vacumn in entrance solved this. Black mould on glass and frame in bathroom due to single glazing on all windows was cleaned. Despite staying 3 nights owner was unable to replace the missing hair dryer in that time. Middle window curtain and underbench rubbish bin needs repairing. Parking on site and bed...

"The property interior design is superb. The equipment are modern and good condition. And property is clean."

"Grasmere is great place to book stay. Oakbank property was great and we had everything we needed to stay with comfort. The parking space is tight if you have bigger vehicle pr sedan car."