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"Great location to many top activities in thecity. Attetive and friendly staff. "

"Clean room. Polite and accommodating staff! Nice amenities as well."

"Check-in and check-out were a breeze. The location was wonderful being less than a mile from several Boston institutions like the MFA, BU, NEU, Christian Science, Boston Common and Emerson U. Also close to mass transit. Plenty of outlets in room. Good amount of lighting. Breakfast wasn't worth it, but several good cafes in the area. Walls were so thin we could easily hear everyone around us. Showerhead was lower than my height (5'8"). "

"The hotel smells amazing. Super clean. The valet guys were very respectful and opened doors for me to help me get my stroller in and out. The coffee shop is quant, great quality and fair prices. The decor is modern and chic. Would recommend."

"Nice location for the price"

"The location is excellent - walking distance to shopping, the Charles River, and great restaurants. The rooms at citizenM are always comfortable, and the living room at this one (Boston Back Bay) was so lively. It was great to hang out there during some down time after a busy day of exploring."

"Clean room, staff was super helpful! Only downside was the AC didn’t work in our room"

"Location is great"

"This hotel was fabulous. Very clean and up to date. The restaurant and bar was very nice with excellent food. The staff were so friendly; excellent customer service. "