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"The hotel staff, service and amenities are too notch. The breakfast is amazing as well. The location is also really convenient to attractions. The room itself was very dark, which, we are dining is the case with European hotels. Each time we came back to our room it had a terrible foul smell, like sewer. Once we opened the windows and the air conditioner / fan was running it was fine, but we had to do this every day for the 6 nights we we stayed - in hindsight we should have “complained” but each day we thought maybe it won’t be like this today. The same smell was in the streets where they were doing construction. Aside from this the hotel is absolutely wonderful and I would highly recommend. All the services and staff are so wonderful and attentive. "

"Lovely hotel, perfectly located in a quiet neighbourhood. Breakfast was nice and staff were great. Rooms were very comfortable and had air conditioning. We would definitely stay again. "

"Breakfast was amazing. Room was clean and bed was comfy "

"Breakfast was lovely. Our room was huge and very comfortable."

"Very modern nice rooms with high security, 2 stops to city centre and the tram stop is infront of the hotel. Excellent breakfast and very nice And helpful receptionists. Highly recommend "

"The staff was so welcoming from the time we arrived. The hotel property is beautiful. It’s about a 20 minute walk to Florence but they also have a shuttle. I’m a walker so I preferred to walk but it does have hills. The breakfast was so delicious I miss it. They have free parking which was important to us because we were renting a car to drive to Tuscany area."

"Great hotel"

"Breakfast was great and delicious we loved the service. Angelina and Mateo were great they made us cappuccino. "

"Staff and front desk were great! Very friendly and very helpful!"