"The brasserie food was amazing in the restaurant but the service was terrible. We had a 40 minute wait between finishing our main and being offered a desert menu. The main problem was that we chose this hotel as it had a later check out time of 11am. However on approaching the hotel at 6pm we saw road closure signs starting at 9.30 the next morning for a half marathon. This meant that we had to leave at 9am to avoid the road closure or we would’ve been stuck at the hotel until 12.30pm. If we had...

"A very well stocked room with everything you could need for a short stay. Reception 24 hour and very friendly and helpful staff. Walking distance to the centre of Norwich"

"Lovely room and hotel. nice spa and gym and great quality food. Would return for sure!"

"We had a lovely time and they were very welcoming to our one year old!"

"The staff where friendly, the hotel was clean, though some of it was very worn, like the chair in the bed room, breakfast was nice, the evening meal fish curry was very good."

"Room great - good view of the river Bure and boats..swans a swimming ! Good signal for internet and bathroom clean ( no mold ) good fan quality toiletries quality towels and warm - Great. Cannot fault it at all. Restaurant excellent quality of food and cooking good. I ate in the restaurant in the evening and had the Venison which was not overcooked - just right and the breakfast was diverse and plentiful - cannot fault at all Excellent welcoming staff from check in to leaving. I will stay again...

"After a long day at the hospital we had decided not to travel to in the rain and dark so had booked this Hotel , so glad we did met by a lovely friendly young lady who welcomed us to the hotel , got our key and opened the door to a lovely large room on inspection it was clean and spacious checked bed sheets clean and felt just like home , mattress protector on which is a bonus not all hotels have these, the bathroom was fabulous you could eat off the floor the shower was a good size , the only...

"It was friendly clean had all you would need for a stay . Breakfast was very good . Having and iron and board in room excellent also fan brilliant for myself . A lovely last minute stay in a position with beautiful views and convenient position for our evening out . "