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"Marco was super friendly and helpful. Great stay."

"We loved this hotel and consider the location to be perfect as a base camp for exploring Naples. and beyond. The room was super quiet, staff was available and helpful, and the area felt quite safe. We stayed 5 nights and were very happy we chose this place."

"Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring."

"The breakfast itself was fine. But the breakfast room was hot and claustrophobic with the doors and curtains closed. "

"Excellent "

"Perfect breakfast, rooms very clean and staff great. Need to use plastic glasses only in pool area, a few broken glasses/bottles left glass shards on tile for a couple days and not cleaned up."

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Lovely hotel with some stand out features; lobby and roof cocktail bars, pool area, lovely refurbished rooms and very friendly staff However, shower was weak and luke warm no complimentary water in rooms and you have to pay once you have used your 5 coffee pods ( not great for 2 people for 4 nights)! Overall though this a great hotel and would be happy to return. "