Find all hotels by Nacional Inn in Santa Rosa from SAR 287

"I really enjoyed my stay at the Rio. I was fortunate enough to stay in one of their renovated rooms near the top floor, and it was incredible. The new soft bed, the room decor was fresh and the VIEW from the balcony was incredible. Breakfast on the first floor was very well displayed, and the staff at the hotel was very welcoming. Can’t forget the rooftop pool and restaurant. Make sure you check it out. I will definitely return."

"Everything was perfect from the breakfast buffet to the pool rooftop view which was amazing!! The bellhops were the best especially the one they call J. And also Matteu. "

"Beautiful place."

"Room and bathroom was unclean. Dirty bed linen, dust/trash under bed under bed and sofa bed provided. The bathroom sink would back up with water and took a long time to drain. I was not notified that the middle elevator did not stop at the 8th and 7th floors. Used the stairs to get to my room several times. Chaotic breakfast seating my table was taken while I got my food, but a good and varied breakfast spread."

"Room overlooking the beach was outstanding."

"Let me start by saying the hotel is beautiful, I booked a Junior suite & it was stunning. Unfortunately, our experience at Nacional was disappointing. We arrived for a 5 night stay on Easter Sunday Apr 5th & on arrival the front desk told us we didn't have a reservation even though we'd fully prepaid for our room through Expedia. I showed them copies of the confirmation on the app, the printed email showing it was paid & the message the hotel sent us through the Expedia app the day before providing us with check-in details. After about 30 minutes they found our reservation but in their system it was for the 6th not 5th & they told me to contact Expedia, because it was an Expedia problem, not theirs. I contacted Expedia who confirmed we clearly had a reservation from the 5th-10th, but since it was Easter Sunday the hotel said the only way they can let us check in was if we paid for the night of the 5th & they'd sort it out the next day. So we paid & it turned out the hotel charged it to us as a cash advance instead of a credit card charge, the next day they cancelled the charge, but due to how they processed it we lost out on the exchange & were charged a cash advance fee, When I asked them to fix it they told me to take my issue up with Expedia & my bank. Unfortunately, it didn't get better, they treated us like 2nd class guests during our stay. Housekeeping decided to skip our room on day 1 even though we reminded them twice & we had to ask for towels daily. SO DISAPPOINTING"

"The services is very good! Hope I could have bigger room."

"The front desk staff was very helpful. It’s in the perfect location in Rio. It’s at the Apex of Ipanema Beach and Copacabana Beach. The rooms were a bit small, but had everything that I needed. I would also recommend a room with a view. The courtyard view is facing another apartment. "

"What we really liked about this hotel? I must say 5 stars for breakfast, great choice, lots of fruit, and great choice of everything, fresh and tasty. Another great thing was location, close to metro, taxi and activities. Some staff was nice but they did not speak english. Where ever we fo we expect that somebody would speak english as well. Room was avarage, towels and bedding could be cleaner. I could smell mould from mouldy walls. We only were happy with the shower."