Pacific Inn Santa Cruz

Property class: 2

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Close to Santa Cruz Beach Boardwalk, Pacific Inn Santa Cruz provides amenities like a garden and a hot tub. Stay connected with free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Jetted Tub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Located near the beach, Pacific Inn Santa Cruz is in Westside Santa Cruz, a neighborhood in Santa Cruz. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Boardwalk Bowl and Santa Cruz Museum of Natural History are also worth visiting. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Santa Cruz travel guide
Map
330 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    1 min walk - 0.1 km
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    10 min walk - 0.9 km
  • A beachside amusement park with a Ferris wheel, a roller coaster, and a building with a red roof.
    Santa Cruz Beach Boardwalk
    10 min walk - 0.9 km
  • A pier extending into the ocean with a roller coaster in the background.
    Santa Cruz Wharf
    15 min walk - 1.3 km
  • Santa Cruz Main Beach
    11 min walk - 1.0 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal)
    29 min drive

Restaurants

  • Pizza My Heart
    12 min walk
  • Pacific Cookie Company
    12 min walk
  • Jack in the Box
    9 min walk
  • Woodstock's Pizza Santa Cruz
    12 min walk
  • El Chipotle Taqueria
    10 min walk

About this property

Pacific Inn Santa Cruz

  • Hotel near Santa Cruz Beach Boardwalk
  • Pacific Inn Santa Cruz provides amenities like a garden and a hot tub. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Express check-out, express check-in, and coffee/tea in the lobby
    • Concierge services and an elevator
  • Room features
  • All guestrooms at Pacific Inn Santa Cruz have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Frequently asked questions

Does Pacific Inn Santa Cruz have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Pacific Inn Santa Cruz pet-friendly?

Yes, Pacific Inn Santa Cruz allows dogs (limit 2 total). There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Inn Santa Cruz?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Pacific Inn Santa Cruz?

Check-out is at 11 AM.

Where is Pacific Inn Santa Cruz located?

Located in Westside Santa Cruz, this hotel is within a 15-minute walk of Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay is 1.4 mi (2.3 km) away.

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Reviews

Pacific Inn Santa Cruz Reviews

5.0

5.2

Cleanliness

5.6

Location

6.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 73 out of 985 reviews
Rating 8 - Good. 149 out of 985 reviews
Rating 6 - Okay. 219 out of 985 reviews
Rating 4 - Poor. 250 out of 985 reviews
Rating 2 - Terrible. 294 out of 985 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t book through this site!

You idiot, you booked us in a hotel that was not open!!’
Stayed 2 nights in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

angry

We booked through you you gave us a hotel that was a COVID-19 mandated motel that should’ve not have been on your webpage this was leaving us with nowhere to stay
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed for pandemic!

You need to do your homework! Pacific inn has been closed for quarantine since April! Luckily we found a beautiful Victorian inn that had vacancy!
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Liked its close proximity to the Boardwalk and the beach. The continental breakfast was satisfactory. Did not like the condition of the room: broken tiles, shoddy paint jobs, caulking jobs, door didn't close w/o slamming, no TV remote in room. When my husband went to the desk to request one, the person raided another room, gave him a remote, which didn't work because it may have been programmed for the TV of the room from which it came.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Last minute needed a room for the night.

Our stay was pleasant. The place is being remodeled so things do show their age. The bed was very comfortable. The front desk staff was excellent and very friendly. We were told under new owner/ management... place being remodeled so I understand some of the appearance of being in need of update. Good value for location and hope to visit again after remodel is complete.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in terrible condition. Everything was broken. Free breakfast wasn’t provided.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first entered the room, I could already smell the huge amount of air wick they used to cover up the unpleasant smell of the room and we could also notice the huge amount of trash, the dried up gum, and the black stains that were on the carpet because it had not been vacuumed or cleaned at all. We then noticed a part of the bathroom floor sinked into the ground also noticing the rust on the bar that was holding the shower curtain. The fridge and the AC/Heater did not function as it should. The curtains that blocked the sunlight, were broken. The room was also lacking to have a smoke detector and you can also see wires dangling from the roof as you walked in. The heater on the pool that was outside didnt not work, making the water in it freezing. Lastly the wallpaper on the wall behind the bed was falling off and there was only one light we could use. On top of all they said these words " there was a problem with you card" we charged double.... ???? They blamed my card to get charged twiced... I totalty disapointed.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness

If your desperate

Run down USed to be nice
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seams like management, does not care about the property. This is not my first time staying here, but it will be my last one. They are no investing or reinvesting in the property. the bathtub in the room that I stayed was in horrible condition. The room smelled and had to open the window, the glass from the window was cracked. And by the way, the swimming pool is not indoors. It is open. Too bad, because the location of this place is excellent.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spa was not warm, pool is not indoors it has an open ceiling.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Beautiful exterior, friendly front desk, convenient location
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed less than an hour

Pool is not indoor. It is open to the sky. Not a winter option. Room was not cleaned. Not in good repair. Photos on a different device. Will upload later if I can. Checked in. Left for dinner. Came back and spent an hour trying to make the best of it. Couldn't. Supposed to be a fun long weekend getaway. Checked out after an hour. The front desk was not accommodating. Offered part of one nights stay as a refund We'd paid up front for three. We found another place to stay. Salvaged the trip. Still trying to get our money back.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Alt, geräumig, gut aber kein Frühstück

Gutes,aber älteres Hotel. Grosse Zimmer. Lockt mit 'Frühstück', hat am Morgen aber verschlafen. Sind aber wohl eh nur verschweisste Süssigkeiten. Kein wirkliches Frühstück wie auf hotels.com versprochen!!!
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!!!!!! Health hazard!!!!!!

Nastiest place I’ve ever stayed. Black mold growing in room. Cigarette butts behind tv stand. Booked for three night and left after first night. No refund was told they were booked and they couldn’t move my room. Literal health hazard. I will be reporting them to the health inspector. Manager not on duty and never called me back.
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible filthy we left.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very disappointing - asked for handicapped bathroom and they said they didn't have one. Told me our room was a queen room and it was double bed. The next day I complained and got a king with handicapped bathroom but had to pay an additional amount of $12.00 for it. It was not as advertised! Advertised breakfast included but No breakfast, only coffee and apple juice. Very disappointed!!!!
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty broken furniture coffee area disgusting stuff not friendly
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Beware large construction project going on at property next to hotel. Only accept rooms on the west side of hotel. Probably project will be going on for about a year from November 2019. Easy parking. Very small negative item but it is unacceptable to have a light fixture without a lamp shade.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
The spa. No disappointments. Might come back might not.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cozy and cute little place. fun pool/spa

Great, cute little hotel
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was disgusting I walked in and rite out and they will not give me a refund . Smokers and trash in the hallway . Pool is not indoor .
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was cool and the only problem I have
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Motel

Ganz angenehm Zimmer sauber Gutes Motel Für diesen Preis OK
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Convenience is the only reason why I’d stay here again! They allow pets but it’s obvious that the room has been previously damaged by previous guest pets. The floor laminates were chewed up, and the corners of most of the walls have residual staining from urine. Most edges of the walls especially in the bathrooms have some sort of cracking and mold. Our AC unit in 101 needs to seriously be replaced or get maintenance. When turned on, it makes a disturbing rattling and pounding noise. Luckily it was a colder stay there so we didn’t really need it. Surprisingly the room did not have a stench; the beds and pillows were comfortable. Water pressure and temperature were up to par! It’s definitely not a 5 star hotel but there weren’t cockroaches or rats in the walls so I’d stay again in a quick pinch if necessary.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the viewed post only had checked in t0 mi. Earlier and wanted to cancel the refused to give me any money back
Stayed 1 night in Oct 2019