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Top Sano Hotel Reviews

THE KNOT UTSUNOMIYA

THE KNOT UTSUNOMIYA

8/10 Good
"I don’t get why there are so many foreign workers. At the check-in and the housekeeping. It’s subtle details but they’re Japanese is not fluent, or they don’t smile immediately when they see you, or immediate greet you. I shouldn’t have to walk up and say hi first for them to look up. And non-customer related conversations should be done quietly behind. I want to be treated as a customer, not someone who is just someone to be attended. Also regardless they are housekeeping, it is Japanese custom to smile, bow, and be greeted. Also why do I have to speak English in a Japanese hotel? They should understand Japanese."
Narumi 3-night trip
Posted 4 days ago
THE KNOT UTSUNOMIYA

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