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"all round excellent "

"The best Four Season I have ever stayed. Good food, room, and services!"

"Great service and clean room"

"Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!"

"The room is spacious and clean. The staff are friendly. "

"Hotel room was great. I would like to compliment 2 special staffs from the front desk. Jonathan and Daphne. When I first arrived after a 4 hours flight, i saw Jonathan who was at the front desk on his mid night shift. I did a request for a room which has bath tub for my kid. With his great customer service attitude he try and manage to secure a room for us. He is willing to go the extra mile to meet customer’s requirements. Daphne, on the other hand. Assisted me on sending a package out to my vendor on an urgent case. Great staffs you have and i am coming back to your hotel every trip in Shenzhen. "

"Cleanliness "

"Very nice hotel!"

"Amazing Sauna spa, great staffs. Very clean"