"The location is incredible (it's a shame the area it's poorly maintained with littering everywhere and the homeless loitering nearby) the apartment is nice but it's in tremendous need of an upgrade. The entire place looks, feels and smells tired."

"What an absolutely stunning apartment in a perfect location to explore Windsor. Spotlessly clean with everything you could possibly need for a few nights away. Even a Christmas tree which was a lovely surprise. Once we had a direct contact number for the property the communication was fantastic with check in details and instructions provided. Would 100% stay again in the future Thankyou "

"Great location for is, we stayed last year, some of the Pennine equipment is old, both our TV and iron were broken when we arrived, but the staff were very prompt in exchanging both items"

"This apartment is spacious, light and airy. The bedrooms are a good size. The terrace is nice. Information from host regarding check in was good. Read a few reviews regarding the upkeep of the property and it’s a shame nothing has been done. This property could be fantastic if some money was spent on it. The carpets have stains over them, cracks and watermarks on ceilings, sofa is tatty, iron and ironing board do not work. Mattresses do not have any protectors on them. Oven tray was dirty and...

"Issue with no towels provided this was eventually resolved after numerous messages, kitchen appliance not clean. House was spacious and comfortable if we hadn’t had the issues listed stay would have been good."

"The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer...

"Amazing location, walking distance to shops, restaurants, the theatre and of course the castle. The apartment was clean on arrival and had everything we needed for our stay. "