"Is ok but if can get my money back would perfect"

"Bathrooms need to be desperately detailed. There was hair and something inside of the shower. I could tell that shower has not been scrubbed in a while. There was dust all over the Kleenex box and hair on the sink. When I moved the Kleenex box, there was hair beneath it. Not only did I wipe down the bathroom sink, I had to wipe down all of the night stands. There were crumbs everywhere. I could tell the sheets and pillow cases they were cleaned but they were extremely stained. The...

"Everything was great!!"

"The room was fresh and clean newly updated 👌. The front desk agent was extremely helpful and gave us good tips. "

"新しいホテルで、とても清潔感があり、お部屋の広さも十分で、クローゼットや鏡の数、バスルームの広さも最適でした！ ラナイが広くて、とても気持ちよく寛ぐことができました！ ランドリールームがホテルに併設されていないので、長期滞在の場合は洗濯が不便に感じます。 プールへは行けなかったのですが、お部屋から眺める感じでは、良い感じ！ 温水らしいので、次回のお楽しみです♪ フロントには必ずスタッフがいらっしゃって、とてもフレンドリーで親切にしてくださいました。荷物が多かったので、ラゲッジカートを快く貸してくださったのが、とても助かりました(^^)"

"Stayed on April 12th in an ocean view room at Kaimana Beach Hotel. The room itself was beautiful, with breathtaking views of the ocean, park, and surrounding mountains. I originally booked a park view room but requested an upgrade to the main hotel, as the “annex” building did not feel safe due to people hanging around the entrance. The staff accommodated the change, but I did pay for the upgrade. Unfortunately, my experience took a serious turn. The air conditioner unit in the room leaked...