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"Staff were very helpful! "

"Property is showing its age but bed and room is comfortable. I would have liked to know information about airport transfers. I messaged and emailed about transfer and my phone would not connect to hotel, I a"

"The thermal pools were amazing, the staff was friendly and attentive, beds were comfortable and the included breakfast buffet was fantastic. Our jr suite, which was room 222 had an epic view of the volcano, and we so so many birds right from our roon. WiFi was terrible, and the jr suite which we stayed in was dated, and had a vanity with a terrible stool instead of a desk, which would have been ideal."

"Very clean command welcoming stafff"

"Wonderful place to stay in La Fortuna! The location made everything we did easy to get to. Evelyn and the other staff were so friendly and helpful. Couldn't ask for a better breakfast buffet every morning! "

"The rooms and the hot springs are truly amazing, one of a kind. The food and beverages are also top of the line. Friendly, helpful staff make the stay one of a kind fabulous"

"pools were very nice and easy to get around. if you get put at the top of the property the shuttle can be a bit of a nuisance, leaving the pools we would just go to reception to ask for the shuttle back up to our room. "

"This was a great hotel for us. We stayed two nights: after our arrival in San Jose, and then again before our departure. The shuttle is so easy to spot when you're tired (it's blue), the front desk team excellent, and the breakfast was great. On departure we had an early flight and were provided a to go breakfast. We took a to go cup of coffee and it was just right! There is also a Denny's right there for an easy dinner. Our only complaint (and why it's 4 out of 5) is the air conditioner and fan is very loud!! Depsite that however, we'll stay here again on our next trip to CR!"

"Everything was very clean and the beds were comfortable. We did use the airport shuttle and that went fine. Restaurants are right nearby and can easily walk there. For some reason I thought there was a pool. There isnt."