Find all hotels by Raffles Intl Hotels and Resorts in San Mateo

"Outstanding facilities and staff"

"Great hotel on the Bay in what I would call the downtown area. For the unaware, be advised that downtown is not the nicest part of the city, though. Too many touts on the street wanting to steer me to certain bars and activities. I just don’t enjoy being asked constantly “where you from, where you go, what you looking for?”."

"The hospitality extended to my family and I. From the moment we set foot on property hotel staff greeted us and trated us so well. Facilities were clean and well kept. Rooms provided an escape to rest. Despite being near NAIA, the rooms are quiet."

"Great quality-price hotel. "

"Check-in took a little longer than expected, and I think this could be improved by having more staff available at reception. That said, the team was extremely polite and even allowed us to check in early, which made a huge difference after a long flight. We stayed in a family room, and it had everything we needed. The space was very clean and well-equipped with all the necessary amenities. The pool was amazing—beautiful, relaxing, and not crowded at all, which really gave us peace of mind. Throughout the hotel, the staff were consistently polite, attentive, and very helpful. Their warm attitude truly enhanced our stay. Thank you and see you back in a few months! "

"The staff was very helpful. The food was very good, lots of variety. Room was very clean. Walking distance to many restaurants and shopping. Highly recommend. Definitely will come back for future stays. "

"Yes room was very clean "

"Super grand hotel. Lots of activity, great amenities, they take ALL the security measures, and you don’t have to look for assistance they are all over it. The place is well maintained and seems to be convenient to anything you would need. It’s priced comparable to other hotels in its class and area. The only criticism I have is the room was smaller than I prefer and their suites were booked, but they gave me a free upgrade. Housekeeper was 24/7 which was an huge plus for me. The live music in the lobby lounge was talented. Overall great experience I stayed a week. The food is a little pricey but that’s pretty normal for a 5star hotel. I was overall okay with it. "

"Great location "