"​I always aim to provide fair feedback, but the severe breakdown in communication and standards during this stay must be addressed. ​Despite booking and paying nearly a week in advance, check-in was unacceptable. The host promised check-in details 4 hours prior to arrival. After two long flights, no credentials had been sent, building security had no record of our reservation, and the host was completely unresponsive to Hotels.com customer service agents trying to intervene. Only after hours of...

"I enjoyed my stay, during my one night layover in Panama City. The apartment was beautiful, cozy and charming - just like in the pictures. It was a little hard to find, because it’s in a residential building and not a hotel - but the staff was responsive and kind."

"La habitacion terrible, edificio sucio ubicacion pesima "

"Review checkin process. Find entry codes and details about key fobs. Find out if there is construction next door as i was awaken every morning at 7am by construction noise. Verify everything works upon entry and request immediate fix. I was without internet for a day and had to wait various days for repairmen to come fix things without having a set time for their visit. Great place to stay. Walking distance of many things and great amenities but had some minor inconveniences. Staff was very...

"Had issue with the maintenance of the property, there were several issues. Toilet leak, ants and mold on the wall in the living room. Overall the response from the property manager was slow to respond and not apologetic, we had to move to a hotel halfway through our stay. They lost our second room reservation we had made for a family member, but it turned out to be a blessing. It is a beautiful building, with amazing views and great decor, but this property needs to be better maintained in order...

"This property was much more than I expected, room and property was clean, lots of restaurants around the area, easy to get around, will certainly be back at this property"

"This place was absolutely ADORABLE and AMAZING to stay in! From the moment I booked, I knew I had made the right choice. They immediately thanked me for choosing them, and their communication was outstanding from start to finish. They were friendly, responsive, and made the entire process stress-free. The night before check-in, they sent detailed instructions, so I knew exactly what to expect. When we arrived, we were greeted by a representative from the building who personally checked us in...