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Best hotel in San Jose. Also... location, location, location

This is a nice little property with a casino right across the parking lot. Daniela checked me in, she was very friendly and helpful.

Everything was excellent, service, food and the most beautiful people. One thing that really annoyed me, every time your phone is unused for more than 10 minutes, you have to re-enter the WiFi code, as well as with your laptop

Everyone was so friendly and helpful from desk to the cleaning staff. Service was impeccable. I love the restaurant. The food was excellent and the drinks were the best I’ve had. We went there two of three nights and I regret not being able to go our last night. I will definitely be back when I return to San Jose

Very nice hotel

This is a brand new property, recently built. This hotel has a great location, steps from the Costa Rica Convention Center, there are shopping malls, clinics, restaurants, at walkable distance. There is shuttle service to the SJO airport, Breakfast was great too including costarican typical food. Hope to be staying here again soon!

From the moment we stepped from our transfer, we were treated royally - the staff is trained well, very friendly, and efficient! The courtyard, used for meals, was lovely - heaters provided for cooler weather. The menus for both breakfast and dinner offered a variety of local as well as international options. Our standard room was small, but very comfortable. The best feature, for those who love to walk, is the location - a twenty minute stroll from central downtown, near wonderful museums...

We stayed here on the front and back end of our trip to The Springs and Peacelodge. The hotel is nicely decorated, clean, and close to downtown San Jose. The staff is very helpful and friendly and the free breakfast is great. We also ate dinner here and the food is very good. The only downside is that the rooms are small and it can be quite noisy, as there are many buses driving by all the time. I would suggest a room on the top floor and on the opposite side of the Main Street.

Delicious fresh breakfast buffet, wonderful staff

Had a hard time finding this place because the online directions were wrong. However, the difficulty finding it was more than outweighed by our experience with the hotel itself. Definitely not your average American sterile, all-look-the-same hotel: the hotel was full of paintings purchased by the owner along with other art work. Polished wood, tile floors, multiple seating areas, extremely helpful staff, beautiful room with seating area, clean, comfortable. Everything was perfect. An...

The hotel is new and modern. The room is comfortable, the breakfast is pretty fantastic and the staff friendly and attentive. It is located near restaurants and a shopping center. I would stay again

This is the best deal in San Jose. The place is modern, the bed was amazing, the restaurant was awesome. Location was central. Highly recommended. Staff was super helpful .

The hotel is in one of the best location in San Jose if not the best. The staff and facilities are excellent. Outstanding breakfast which is already included on the rate.

The location was very good , wakable to downtown. Felt safe and hotel was clean

Best hotel yet among Holiday Inn including USA Their breakfast (all local food) was amazing!!

The hotel is charming and beautiful--it was once a coffee magnate's villa. The floors have beautiful tiles and the ceilings are high. There are several lovely furnished terraces to enjoy and a blue tiled hot tub and pool area, with a slide or stairs from one to the other. There is also a workout room. We could not stay for the free breakfast due to our early departure. There is parking at the hotel for a reasonable fee, which we took advantage of as we had a rental car. The front desk folks...

Love it! Been completely remodeled, it's perfect!

The staff at the Bougainvillea welcome and get to know each and every one of their guests. You feel like you are a guest in their own home. The rooms are clean and spacious with great views of the mountain or the garden - I had a tree top view of a flowering Margarita tree - sensational! The dining is good and the prices comparable to most restaurants. Don't expect a bargain as there are none in Costa Rica. However, the breakfast is free, substantial and you can have as much as you want of...

Hotel staff was very friendly and professional as was the in-house restaurant. All were more then helpful with local info and obtaining needed transport. Very safe and friendly stay.