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Hotel Fenix

3.0 star property
Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk

Choose dates to view prices

Free continental breakfast, a grocery/convenience store, and a free daily manager's reception are just a few of the amenities provided at Hotel Fenix. Be sure to enjoy kids' meals at the on-site restaurant. In addition to dry cleaning/laundry services and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is SAR 138
SAR 138 total
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Air conditioning
Blackout drapes/curtains
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Twin Room

Highlights

Air conditioning
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Triple Room

Highlights

Air conditioning
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite

Standard Suite | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Suite

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
Living room
Daily housekeeping
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
#12-114 Avenida 7, San José de Cúcuta, 540001

What's nearby

  • General Santander Stadium - 9 min drive - 4.5 km
  • Ventura Plaza Commercial Center - 10 min drive - 5.5 km
  • Colon Park - 11 min drive - 5.8 km
  • Gobernación Norte de Santander - 12 min drive - 6.2 km
  • Ecoparque Comfanorte Cúcuta - 20 min drive - 8.6 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 7 min drive

Restaurants

  • Restaurant Air's Bar
  • Oma
  • El Motilón
  • Juan Valdez Cafe
  • El Corral Unicentro

About this property

Hotel Fenix

Hotel near the airport
Consider a stay at Hotel Fenix and take advantage of free continental breakfast, a grocery/convenience store, and a free daily manager's reception. Be sure to enjoy kids' meals at the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and conference space.
Other perks include:
  • An outdoor pool and a children's pool
  • A 24-hour front desk, an elevator, and a banquet hall
  • Coworking spaces, luggage storage, and a vending machine
  • Smoke-free premises
Room features
All guestrooms at Hotel Fenix feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with soap
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,076 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per day, plus a one-time cleaning fee of COP 60000 and a deposit of COP 100000 per stay
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 100000 per stay
  • Pet fee: COP 60000 per pet, per day plus COP 60000 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 83435

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Fenix have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Fenix?

As of 8 Dhuʻl-Hijjah 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix on 9 Dhuʻl-Hijjah 2025 start from $36.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of COP 100000 per stay and a fee of COP 60000 per pet, per day. A cleaning fee of COP 60000 also applies. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Fenix?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Fenix?

Check-out is at 1:00 PM.

Where is Hotel Fenix located?

Situated near the airport, this hotel is 3.1 mi (4.9 km) from General Santander Stadium and within 6 mi (10 km) of Circus Pop and San Jose Cathedral. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 6 mi (10 km).

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