Search Castles in San Antonio

"My room was never cleaned by the staff not even the garbage was taken out. Linens or towels were changed, and having just one elevator makes it a heavy traffic during the weekend. Staff was polite."

"Great service, friendliness and felt really safe! Thank you."

"Beautiful property, a perfect location for vacation. "

"Nice hotel. Staff was very helpful and welcoming"

"Room was very dusty.staff was good,and as for breakfast,didn’t get any."

"This hotel was not what I would.think of as luxury Breakfast is nonexistent. On the menu on the TV they advertise french toast but it isn't an item they have. The elevators take forever. The pool closes at random times. The bed was too soft and worn out. There are no microwaves. In all the rooms were small the pool was small and the luxury was just not there."

"The Hotel is in a great location. That’s all it has going for it. No one at check in told me I had to call to get my room cleaned. I called to Housekeeping Friday morning and was told they would clean it. But they didn’t come until 5pm. I was taking a nap and told them to just leave some towels. Very disappointing for the amount I paid for the room! I would appreciate some amount of money for the inconvenience "

"The rooms were dirty. Toe nail clippings on the floor. They never changed trash cans or brought more towels. Even after asking. For the money you pay the rooms were in terrible condition and extremely outdated. The cleanliness was the worst part. The breakfast staff was rude to guests as well. "

"After check in, the too Was not clean bed seems uncomfortable, bathroom small n not clear. The furniture needed to dust. Hallway carpet need to vacuum"