"The area: The title of the listing said "San Pedro, La Laguna." After we were already in Guatemala, and were trying to figure out where we were headed next, we noticed that the address said Santa Cruz. However, after some trouble, we realized that the house was in Tzunana. Right off the bat, this felt mis-leading. The owner said that the description said Tzunana, but not knowing the area, we relied heavily on the title of the property that very specifically stated it was in San Pedro! The...

"Perfect, safe, great communication. "

"Clean room and kitchen "

"This property was not at all where Expedia said it was. I ended up getting a message on WhatsApp and had to follow a video to get to the property. It was in a small alley and no directions. Had to use context clues to find a restaurant that was in the video and follow from there. We were waiting by the door for a while because someone had to come unlock it for us. I booked the top room and got the room under it. The top room was taken. I ended up becoming extremely disappointed with this because...

"Enjoyed my stay here. The staff was very responsive and attentive. The premises was clean. Central location"