"We had two rooms in the 100 block of the hotel for a 9 night all inclusive stay. Reading through the reviews and having made a decision to chose Blue Waters over Carlyle Bay, we were hoping to come away having had a relaxing time.
While there are a lot of positives going for the hotel and staff, the shabby chic slightly run down room wasn’t a problem as the view over the beach was lovely, until we had a continual issue with hot water throughout our stay.
Given the premium price, having to call reception every day with enough time before you wanted to shower so they could reset the boiler, let everything down.
If the issue had been dealt with and monitored so we didn’t have to deal with the frustration of cold water in our rooms when we were ready for a hot shower at the end of a day on the beach, this review would have read very differently.
Shame really."
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