"The lodge was very well maintained and the staff were helpful and kind enough to sort us into a room even though id accidentally booked the wrong nights stay. Our room was clean, warm, and comfortable. The fully equipped kitchen was useful to keep costs down by cooking our own food. There was a large lounge/dining space which was plenty big enough to share with other guests and they kept the fire going for us so everyone was cosy. A good selection of toys/books/games for children/families and our 3 year old loved being able to befriend and play with other children. 10/10 for our first family trip to whakapapa."