"Had a relaxing stay overall. Friendly staff in lobby,spacious clean rooms with good clothes storage and comfortable beds. Nice to find hairdryer,iron and ironing board in the room. Good sized bathroom with lovely toiletries. Cooked breakfast at 9.30am was cold on our first morning and after microwaving our food,the warmers were switched on by a member of staff. Breakfast was on til 11am but the warmers were off. Breakfast was only warmer on our 2nd day as some trays were empty and freshly cooked food had to be waited for. Pastries,breads and cheeses were good as was the coffee. Nowhere in the information i received or on the hotels website was it specified that the pool was not hotel specific. I thought i was booking a hotel with its own pool & spa for residents. It was a leisure centre attached to the hotel which was open to the public. On going for a swim,half the very small pool was cordoned off for swimming lessons. Managed to do a little swimming but couldn't use the only 2 heated loungers as there were children on them who were not staying in the hotel. Kind of disappointed slightly as it wasn't what i thought and would have preferred it to have been exclusive to hotel residents. The spa was very very good though. Massage & reflexology was well worth it. Relaxing atmosphere in the spa and felt chilled out after treatments. Not a bad stay overall. Would consider staying again."