"Not sure if it was due to Expedia or the host but I got too many emails once I’d made the booking and I was badgered to check-in but the process wasn’t clear and I had to download an app which seemed totally pointless. This said, I gave up with the tech and spoke to someone from Deuce Hotels and he was excellent. He was professional and reassuring and the codes for the door arrived via email as promised. The property itself does not look very welcoming as you go in a back door next to the bins....

"Very conveniently located and well fitted out apartment room with generous courtesy provisions supplied as well. Very handy secure parking in basement for an additional charge. Only minor issues were lack of air con (room gets warm even with windows open on a mid-September day), no microwave and a slightly soft bed. NB Rooms on third floor on Park Place side also overlooked by taller balcony flats opposite."

"Very convenient and spacious apartment - the only one on the 5th floor. Lovely to be able to sit on the balcony in the very hot weather, as the flat was quite hot. There is a fan but it wasn't particularly effective. Plenty of storage space, a huge TV and big living area. Comfortable bed. A few minor niggles - the flat feels a bit tired. Loose carpet in the hall, and loose floor tiles in the bathroom. The bathroom extractor fan did not seem to be working. Some of the venetian blinds were...

"Very reasonable price and very comfortable. Plenty of tea, coffee and food were available."

"The apartment was good, but the company took a 100 GBP damage deposit (it was supposed to be a hold but the money was debited from my account). They then claimed not to have actually taken the money (despite evidence to the contrary) and despite acknowledging the need to return the damage deposit claim to have done so without actually having done so (because they claim it was just a hold). Communication with them is extremely poor because it is largely through an AI assistant - and when you...