Rothenburg Vacations

"Pros: The staff was very friendly, especially, Jamie, who served breakfast each morning during our stay. We got there at 12pm and they allowed us to check in early, which was helpful. The hotel is easily by public transportation. The included breakfast was great. Cons: There is no AC in the rooms, only tower fans so may not be ideal during summer months. We had booked a room for 4 (2 adults and 2 kids). For the kids, they provided a bunk bed. Because of the this, the person sleeping on the...

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"No have A/C. The breakfast is ok."

"The room had bugs and the AC also not present in the room I would not recommend the hotel"

"Great location with views of the area and walking distance to Lucerne. The balcony was a pleasant surprise. Room size and bathroom were good size. Only downside was the restaurant was closed on Monday during our stay which forced us off the property to find our meals."

"The room was newly renovated, with great facilities. Everything was very clean, the staff were very friendly, there was plenty of parking, and it was close to the train station. "

"Absolutely loved the location, the room and the staff. They were very helpful and patient with me when I left something in the safe after the checkout. Really Had a nice happy stay."

"Staff were very helpful."