"The place is phenomenal - the property sits on top of a hill overlooking the Mediterranean sea. The views are incredible. The room we got was top notch with mind blowing views - you can sit all day and do nothing but gaze at the boats in the sea. The breakfast was included and delicious, the Michelin Star restaurant food was outstanding.
The service calls for some improvement - we ordered room service and had to call multiple times to get them to clear the plates away; we had to call multiple times to get water.
Keep in mind - this is an expensive hotel, so they assume you don't need to ask for the price of additional services you get there and can afford them. It is like the JP Morgan's famous idiom regarding his yacht Corsair: "If you have to ask the cost, you can't afford it.""